HOW IT WORKS
Most Commonly Asked Questions….
01. Is there a reservation cancellation policy?
You have 24 hours to cancel before your scheduled reservation pickup time. If you do not cancel within the 24 hours of the reservation pickup time and no show for rental, you will be charged a $100.00 cancellation fee.
02. Why do I have a charge on my credit card when renting?
Company policy is to charge a minimum of $300.00 holding fee that is held for the duration of the rental upon return. Once the vehicle is returned, the holding fee will be returned to your credit card.
03. Is insurance provided?
You will be responsible to check with your insurance company, as well as your credit card company to see what coverage is offered to you as the primary insurance holder. As the standard car rental industry, you will be responsible for all damage done to the vehicle.
04. What should we bring to rent the vehicle?
A valid driver’s license, your insurance declaration page showing proof of the rental vehicle information covered for expected car value, and correct length of rental, and credit card. Rabbit recommends all Hawaiian shirts or a tide dye t-shirts!
05. Are there any extra charges?
Any mileage driven over the included daily mileage will be charged $0.50 per mile. Your gas rate will be the standard going rate for 91 octane. This rate will be given at the point of rental and charged if the vehicle is not returned at specified fuel level.
06. Will the company deliver the vehicle?
Rabbit will deliver anywhere with an additional charge based on location.
07. Do we have to pay for beach parking?
All buses have city beach parking passes. You will be able to park in any metered or HB beach for free.
08. Can we camp overnight at the beach?
If you have questions regarding camping or activities in Huntington Beach, please visit https://www.huntingtonbeachca.gov/
09. Are any of the buses automatic?
At this time rabbit only has stick shift. Sorry…….and a strict verification of driving stick will be mandatory before rental.
10. Is there any extras provided with the rental?
Yes, we can provide chairs, towels, surfboards, boogie boards, fins, umbrellas, ice chests, picnic basket, blankets, or any other requests for an additional charge, just ask your rabbit rental advisor.
11. Do you have car seats?
Yes, just need to let us know the weight and age of the child, then fill the waiver out for the rental and that’s it their cruising’.